RETURN POLICY

HOW TO START A RETURN?

RETURN & EXCHANGE CONDITIONS *

1. All return requests must be initiated within 21 days of receiving your package.

2. All items must be returned in their original condition, with all tags and hygiene seals attached. Bikini sets must be returned with both top and bottom.

3. Accessories, beach towels and items marked as FINAL SALES cannot be returned or exchanged, unless there is a quality issue.

FAQ

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1. Can I cancel my order?
You can cancel your order BEFORE it’s collected by the shipping carrier. If your order has shipped, please contact our customer service team to initiate a return.
2. How long do I have to make a return?
All return requests must be initiated within 21 days of receiving your package.
3. Are there any items excluded from the return policy?
  • Accessories and beach towels can be only exchanged if there is a quality issue.
  • Items marked as FINAL SALE cannot be returned or exchanged.
  • "Mix & match" swim separates can only be exchanged.
  • Items that have been worn, damaged, washed, are missing tags and/or hygiene seals, or altered in any way are not eligible for returns.
4. What should I do if I need to request a return?
To initiate a return, please contact customer service for an assessment. Upon approval, the return address will be emailed to you. Please note, items must be shipped back to the address provided by customer service, NOT the address on your original delivery.
5. What is my return shipping cost?/ Will you pay for the return shpping cost?
The customer is responsible for all return shipping fees. We do not offer Freight To Collect (FTC) services for returns.
6. How will I receive my refund?

Refunds are issued to your original account or as aΒ bikini149 Cash Coupon**, which can be used as store credit.

Refund method Cash Coupon* PayPal Credit Card
TIME FRAME INSTANT 3 Business Days 3-5 Business Days

** Items purchased withΒ bikini149 Cash Coupon are final sale and cannot be returned or exchanged.